1. Introduction
Welcome to dog-sling.co.uk (“we”, “our”, “us”).
We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
2. Who We Are
Website: https://dog-sling.co.uk
Owner: Corentin Seron
Email: contact@dog-sling.co.uk
3. What Data We Collect
We may collect the following types of personal data:
- Identity Data: name, username
- Contact Data: email address, phone number, billing and delivery address
- Transaction Data: order details, payments
- Technical Data: IP address, browser type, device
- Usage Data: pages visited, interactions
- Marketing Data: preferences for receiving marketing
This is required because most websites collecting personal data must clearly inform users about it.
4. How We Collect Your Data
We collect data when you:
- place an order
- create an account
- contact us
- browse the website (cookies & analytics)
5. How We Use Your Data
We use your personal data to:
- process and deliver your orders
- manage payments and refunds
- respond to enquiries
- improve our website
- send marketing communications (if you opt in)
Under UK GDPR, we must explain the purpose and legal basis of processing your data.
6. Legal Basis for Processing
We rely on:
- Contract – to fulfil your order
- Legal obligation – accounting & tax
- Legitimate interests – improve services
- Consent – marketing emails
7. Sharing Your Data
We may share your data with:
- payment providers (e.g. Stripe, PayPal)
- delivery companies
- website hosting providers
- analytics services (e.g. Google Analytics)
We only share data when necessary.
8. International Transfers
Your data may be transferred outside the UK (e.g. cloud services).
When this happens, we ensure appropriate safeguards are in place.
9. Data Retention
We keep your data only as long as necessary:
- orders: up to 6 years (legal obligation)
- marketing data: until you unsubscribe
10. Data Security
We use appropriate technical and organisational measures to protect your data from:
- unauthorised access
- loss
- misuse
11. Your Rights
Under UK GDPR, you have the right to:
- access your data
- correct your data
- delete your data
- restrict processing
- object to processing
- data portability
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
12. Cookies
We use cookies to:
- operate the website
- analyse traffic
- improve user experience
For more information, please see our Cookie Policy.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 contact@dog-sling.co.uk